Experience

Staypineapple Hospitality
Staypineapple Hospitality, Systems Administrator
Bellevue, WA USA | November, 2023 - January, 1970

Ensured 24/7 365 uptime and business continuity across 10 hotels and HQ, providing support for over 24 servers, 100s of desktops, and cloud systems.

  • VM Consolidation
  • 24/7 365 Uptime
  • IT Support
  • IT Inventory
  • Knowledge base Optimization
  • Delegated ticketing queue
  • New PMS Deployment
University of Houston Hilton Hotel & College I.T. Systems Administrator
University of Houston, Hilton Hotel & College, Systems Administrator 
Houston, TX | September, 1998 - July, 2010

Systems Administrator 

  • General IT Administrator responsibilities
  • Moved physical to virtual infrastructure
Rice University Support Specialist & OnBase Imaging Developer
Rice University, Imaging Applications Developer
Houston TX | July, 2010 - June, 2015

OnBase Imaging Applications Developer Support Specialist II 

  • Helpdesk Customer Support
  • Deploy OnBase to customers
  • Create OnBase solutions
  • OnBase digital workflow creation
  • OnBase Documentation
Wargaming I.T. Systems Administrator
Wargaming.net USA, I.T. Systems Administrator
Bellevue, WA | September, 2018 - October, 2023

Provide continuous uptime of servers, network, and desktops systems.  Provided helpdesk support, server administration, and network administration for the Bellevue studio.

  • Assess, coordinate, and remove excess equipment
  • Purchase upgrades and replacement equipment
  • Selected key card access system
  • Negotiate better pricing for ISP Services
  • Desktop Helpdesk Support
  • Updated Server OS and ensured availability
  • Maintain VMWare environment
  • Office move
  • Designed Inventory Management Spreadsheet
SDI I.T. Systems Adminstrator
Silicon Designs, Inc., I.T. Systems Administrator
Kirkland, WA | September, 2015 - September, 2018

Provide continuous Desktop and Server support to ensure optimal manufacturing and production efforts for industrial variance capacitance accelerometers for 60 employees. Provide all levels of support from Desktop setup to server design and deployment.

  • Setup RT ticketing system
  • Develop WordPress site for Internal documentation
  • Use PHP in WordPress Environment
  • Server System Infrastructure Management
  • Maintain business continuity
  • Desktop computer management
  • Server Structure High Availability