Brian E. Cole
IT Operations & Systems Administration
Hands-on IT operations and systems administration professional with more than 25 years of experience supporting business-critical environments across hospitality, gaming, manufacturing, and higher education.
I combine technical problem-solving with operational ownership, helping organizations improve infrastructure reliability, identity and access, endpoint services, documentation, automation, and user support.
SELECTED CAREER IMPACT
- Support 24/7 IT operations across 10 hotels and corporate headquarters
- Manage identity and access for more than 250 users
- Reduced recurring administrative work by approximately 30% through PowerShell automation
- Reduced physical hardware requirements by 25% through virtual-system consolidation
- Maintain 99.99% availability across a distributed business environment
CORE EXPERTISE
- Microsoft 365 and Microsoft Entra ID
- Identity and Access Management
- Endpoint and User Services
- Virtualization and Infrastructure
- PowerShell Automation